Still have questions? We have answers. Call us on 0420 998 774.
Our specialist bakers bring years of experience to every batch. Our SQF-certified facility holds us to some of the highest food safety and quality benchmarks in the industry.
Nearly 70 years in, the recipe for what makes us different has not changed. We just keep getting better at it.
It starts with what goes in. We use Australian butter, real chocolate, and well-loved inclusions such as Biscoff and Nutella — and we never swap them out for cheaper substitutes, no matter what.
But great ingredients only go so far without the skill to use them well. After almost 70 years of refining our recipes, our bakers know exactly how to bring out the best in every component. The result is a flavour that is rich, consistent, and unmistakably Cookie Man.
For most capital cities, your order will arrive within 1-2 business days. If you are based in a regional area, Western Australia, or the Northern Territory, please allow 2–5 business days for delivery.
If you have any questions about your specific location, our team is happy to help.
We deliver to around 99% of Australia. That covers capital cities, regional centres, and most remote locations across the country.
Free shipping on orders over $75
We kept the threshold low so you can order what you need, when you need it — without having to overbuy just to get free delivery.
It rarely happens, but if it does, we will sort it out straight away. Just call or email our team with your order details and we will make it right — no runaround, no hassle.
Yes. Once your order is dispatched, we will send you tracking information so you can follow your delivery from our bakery to your door
We recommend it. Around 20 seconds in a standard microwave is all it takes to transform a Cookie Man cookie into something you will not forget — warm, soft, and with that gooey centre that'll leav you wanting more.
It is a small step that makes a big difference to the experience.
Yes. Volume pricing is reviewed on a case-by-case basis. Contact our team with your requirements and we will come back to you with options.
Our specialist bakers bring years of experience to every batch. Our SQF-certified facility holds us to some of the highest food safety and quality benchmarks in the industry.
Nearly 70 years in, the recipe for what makes us different has not changed. We just keep getting better at it.
For most capital cities, your order will arrive within 1-2 business days. If you are based in a regional area, Western Australia, or the Northern Territory, please allow 2–5 business days for delivery.
If you have any questions about your specific location, our team is happy to help.
Free shipping on orders over $75
We kept the threshold low so you can order what you need, when you need it — without having to overbuy just to get free delivery.
Yes. Once your order is dispatched, we will send you tracking information so you can follow your delivery from our bakery to your door
Yes. Volume pricing is reviewed on a case-by-case basis. Contact our team with your requirements and we will come back to you with options.
It starts with what goes in. We use Australian butter, real chocolate, and well-loved inclusions such as Biscoff and Nutella — and we never swap them out for cheaper substitutes, no matter what.
But great ingredients only go so far without the skill to use them well. After almost 70 years of refining our recipes, our bakers know exactly how to bring out the best in every component. The result is a flavour that is rich, consistent, and unmistakably Cookie Man.
We deliver to around 99% of Australia. That covers capital cities, regional centres, and most remote locations across the country.
It rarely happens, but if it does, we will sort it out straight away. Just call or email our team with your order details and we will make it right — no runaround, no hassle.
We recommend it. Around 20 seconds in a standard microwave is all it takes to transform a Cookie Man cookie into something you will not forget — warm, soft, and with that gooey centre that'll leav you wanting more.
It is a small step that makes a big difference to the experience.
CORPORATE GIFTING FAQ
Yes. Our New York Cookie 8-Pack is a popular choice for corporate gifting — hand-packed in premium packaging and designed to ship nationwide as a high-quality gift that makes a genuine impression.
Whether you are rewarding your team, thanking clients, or marking a milestone, it is a gift people are genuinely happy to receive.
Our gift packs are shipped fresh every weekday. Here is what to expect:
Capital cities: 1–2 business days
Regional areas: 3–4 business days
Large or bulk orders: additional lead time may be required
When in doubt, order a little earlier — or contact our team and we can advise based on your specific needs.
Yes. Our website includes a bulk upload template that lets you add multiple delivery addresses in one go. We have supported corporate gifting campaigns sending to more than 2,000 locations at once — so whatever the scale of your send, we have done it before.
Yes. Whether you are sending monthly treats to your team or quarterly gifts to key clients, we can help you set up a regular gifting schedule. It is a simple way to stay consistent with your appreciation without having to think about it each time.
Yes. Our New York Cookie 8-Pack is a popular choice for corporate gifting — hand-packed in premium packaging and designed to ship nationwide as a high-quality gift that makes a genuine impression.
Whether you are rewarding your team, thanking clients, or marking a milestone, it is a gift people are genuinely happy to receive.
Yes. Our website includes a bulk upload template that lets you add multiple delivery addresses in one go. We have supported corporate gifting campaigns sending to more than 2,000 locations at once — so whatever the scale of your send, we have done it before.
Our gift packs are shipped fresh every weekday. Here is what to expect:
Capital cities: 1–2 business days
Regional areas: 3–4 business days
Large or bulk orders: additional lead time may be required
When in doubt, order a little earlier — or contact our team and we can advise based on your specific needs.
Yes. Whether you are sending monthly treats to your team or quarterly gifts to key clients, we can help you set up a regular gifting schedule. It is a simple way to stay consistent with your appreciation without having to think about it each time.
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